Zoho CRM
Feature-rich CRM with a free tier and EU data centres, part of the broader Zoho ecosystem
Irish Compliance Assessment
Direct connection to Revenue Online Service (ROS) for tax submissions
Real-time payroll reporting to Revenue as required since 2019
Automatic bank transaction imports from Irish banks
SEPA XML: None listed
None
Customer support available during Irish business hours
Overview
Zoho CRM offers a comprehensive CRM platform with a free tier for up to three users, making it accessible for very small Irish businesses. It includes contact and deal management, workflow automation, reporting, and integrations with the wider Zoho suite (Zoho Books, Zoho Invoice, Zoho Desk). Zoho provides EU data centre options for GDPR compliance. There are no Irish-specific compliance features. Zoho CRM is well suited to small Irish businesses in tech, professional services, and retail who want a cost-effective CRM that can scale, especially if they already use other Zoho products.
Pros & Cons
Pros
- Free tier for up to 3 users
- Part of a large integrated suite
- EU data centres available
- Highly customisable
Cons
- No Irish-specific features
- Interface can feel complex
- Some advanced features only on higher tiers
- Support response times can vary
Best For
Company Size
Sectors
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Quick Facts
- Starting price
- Free tier available
- Free trial
- Yes
- GDPR residency
- EU
- Revenue integration
- No
- PAYE Modernisation
- No
- Irish support
- No
Alternatives
Verification Notes
REVIEW NEEDED: Pricing starts from โฌ0 (free for 3 users) confirmed; website correct; no evidence of Revenue/ROS, PAYE, or Irish bank integrations; GDPR EU residency assumed standard; free trial confirmed; no Irish-specific support mentioned. Prices in USD/EUR consistent across sources, with free tier. Suggested changes to: Stored pricing.
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