Freshsales
AI-powered CRM from Freshworks with a free tier and EU data centre option
Irish Compliance Assessment
Direct connection to Revenue Online Service (ROS) for tax submissions
Real-time payroll reporting to Revenue as required since 2019
Automatic bank transaction imports from Irish banks
SEPA XML: None listed
None
Customer support available during Irish business hours
Overview
Freshsales (part of the Freshworks suite) is a CRM platform offering contact management, deal tracking, built-in phone and email, and AI-powered lead scoring. It provides a free tier suitable for small teams getting started. Freshworks offers an EU data centre option for GDPR compliance. There are no Irish-specific compliance features. Freshsales is a good fit for small Irish tech and retail businesses looking for a modern CRM with built-in communication tools and a low barrier to entry.
Pros & Cons
Pros
- Free tier available
- Built-in phone and email
- AI-powered lead scoring
- EU data centre option
Cons
- No Irish-specific features
- Pricing in USD
- Smaller integration ecosystem than HubSpot
- Advanced features require higher-tier plans
Best For
Company Size
Sectors
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Quick Facts
- Starting price
- Free tier available
- Free trial
- Yes
- GDPR residency
- EU
- Revenue integration
- No
- PAYE Modernisation
- No
- Irish support
- No
Alternatives
Verification Notes
REVIEW NEEDED: Website correct. Pricing updated (free plan exists but starts at $9/user/month paid). No evidence of Revenue/ROS, PAYE, or Irish bank integrations. GDPR likely EU-hosted. Free trial confirmed. No Irish support specified. Suggested changes to: Stored pricing.
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