Strong Customer Authentication

aka SCA, two-factor authentication for payments

PSD2 requirement that electronic payments use two of three authentication factors: knowledge (PIN), possession (phone or token) and inherence (biometric). Applies to Irish card and bank payments.

Last reviewed April 2026

Definition

Strong Customer Authentication (SCA) is the PSD2 requirement that electronic payments be authenticated using at least two of three independent factors: something the customer knows (a password or PIN), something the customer possesses (a registered phone or hardware token), and something the customer is (a fingerprint, face or other biometric). Card payments online are typically authenticated using EMV 3-D Secure (3DS2), where the cardholder approves the transaction in their banking app or via a one-time code. Several exemptions exist - low-value transactions under EUR 30 (cumulative limits apply), recurring fixed-amount transactions after the first authenticated payment, merchant-initiated transactions, and trusted-beneficiary lists. SCA also applies to AIS and PIS connections under Open Banking and is the reason consent links typically need re-authentication every 180 days. Failure to apply SCA correctly shifts liability for fraudulent payments back to the merchant or to the payment service provider.

Why it matters for software choice

Ecommerce checkout, B2B subscriptions and recurring direct debits all interact with SCA differently. Payment processors that handle SCA exemptions intelligently (recognising recurring transactions, EUR 30 low-value, trusted beneficiaries) deliver materially higher checkout conversion than processors that 3DS-challenge every transaction.

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