Intact iQ Review Ireland 2026 — ERP Software for Irish SMEs

Intact iQ is an Irish-built ERP (Enterprise Resource Planning) platform developed by Intact Software, headquartered in Drogheda, Co. Louth. It’s used by Irish and UK businesses in wholesale, distribution, manufacturing, and retail that need more than standard accounting software — businesses that manage stock, purchase orders, multiple warehouses, customer pricing tiers, and complex order processing.

If you’re looking at Intact iQ, you’ve likely outgrown cloud accounting software like Xero or Sage Business Cloud and need something more capable. This review explains what Intact iQ does, who it’s for, and how it fits into the Irish business software landscape.

What Is Intact iQ?

Intact iQ is Intact Software’s flagship cloud ERP platform. It replaces the company’s earlier Intact XLINE desktop product and is built on a modern web-based architecture. It covers the full operational and financial cycle for product-based businesses:

Order management and sales processing
Purchasing and supplier management
Stock and warehouse management
Customer pricing and contract management
Financial accounting and VAT
CRM and sales activity
Reporting and business intelligence

Intact iQ is designed to be the single system of record for a business’s entire operation — not just the accounting, but the buying, selling, and logistics workflows that drive the business.

Key Features

Stock and Inventory Management

For wholesale, distribution, and multi-location retail businesses, stock management is the core use case for Intact iQ:

Multi-warehouse and multi-location stock
Serial number and batch tracking
Minimum stock level alerts and auto-reorder
Stock valuation (FIFO, average cost, standard cost)
Bill of materials for simple manufacturing or kitting
Real-time stock availability in the sales order process

This level of stock management is simply not available in standard cloud accounting products like Xero or QuickBooks — it’s the primary reason businesses of this type need an ERP.

Sales Order Processing

Intact iQ handles the full sales cycle:

Quotes and sales orders
Customer-specific pricing and contract rates
Credit limit checking
Dispatch and delivery note generation
Invoice generation linked to dispatched goods
Customer account management and statements

For a wholesale or distribution business processing hundreds of orders per day across multiple customers with different pricing agreements, this is mission-critical functionality.

Purchasing and Supplier Management

Purchase requisitions and purchase orders
Goods received notes (GRN) matched to purchase orders
Supplier invoice matching (3-way match: PO → GRN → invoice)
Supplier pricing and rebate management

Financial Accounting

Intact iQ includes a full general ledger and financial accounting module:

Sales and purchase ledgers
Nominal ledger and chart of accounts
VAT return preparation (Irish VAT rates, VAT3 format)
Bank reconciliation
Financial statements (P&L, balance sheet, trial balance)

The financial module is integrated with the operational modules — so a dispatched delivery note automatically generates a sales invoice which posts to the sales ledger without manual re-entry.

CRM and Sales Management

A built-in CRM covers customer contact management, sales activity logging, pipeline tracking, and call management. For businesses with a field sales team, Intact iQ’s mobile CRM allows reps to access customer records, pricing, and stock availability on the road.

Reporting and Analytics

Intact iQ includes dashboards and reporting tools covering sales performance, stock turnover, margin analysis, supplier spend, and debtor ageing. Reports can be configured and exported by management users without requiring IT support.

Irish-Specific Features

Intact Software has been building software for Irish businesses since 1990. Intact iQ handles:

Irish VAT at all current rates (23%, 13.5%, 9%, 4.8%, zero-rated)
VAT3 return preparation in ROS format
RCT (Relevant Contract Tax) for construction sector businesses
VIES and Intrastat reporting for EU trade
SEPA XML payment file generation
Irish bank account formats (IBAN)
Multi-currency with euro as base currency

Intact iQ Pricing

Intact Software does not publish pricing for Intact iQ. It is quoted on a per-business basis depending on the number of users, which modules are required, and the implementation support needed.

Intact iQ is not a self-service product — implementation involves a project managed by Intact’s Irish team or an Intact implementation partner. Budget for both the software subscription and a one-off implementation fee.

Contact Intact Software directly for a demonstration and quote. Their sales team is based in Drogheda and has extensive experience across Irish wholesale, distribution, and retail.

Who Is Intact iQ For?

Intact iQ is designed for Irish businesses that:

Manage stock across one or more warehouses or locations
Process sales orders with customer-specific pricing
Have multiple users across operations, purchasing, and finance
Have outgrown Xero, Sage Business Cloud, or similar accounting software
Typically have 20–200 employees and turnovers from €2M to €50M+

Typical Intact iQ customers in Ireland: wholesale distributors, builders’ merchants, electrical wholesalers, motor factors, food service distributors, manufacturing companies with stock and order processing needs.

Intact iQ vs Alternatives

Intact iQ vs Xero/Sage

Standard cloud accounting products handle invoicing, VAT, bank reconciliation, and basic financial reporting. They don’t handle complex stock management, multi-warehouse operations, or sophisticated order processing. If your business processes sales orders against stock and needs tight purchasing controls, you’ve outgrown Xero — Intact iQ is designed for the next step up.

Intact iQ vs Sage 200/Sage X3

Sage offers ERP products at similar scale. Sage 200 (formerly Sage Line 200) has been widely used by Irish mid-market businesses. Intact iQ has the advantage of being Irish-built and Irish-supported, with deep knowledge of Irish VAT, RCT, and Revenue requirements. Both are worth evaluating for Irish mid-market businesses.

Intact iQ vs Microsoft Dynamics / NetSuite

For larger Irish businesses with more complex requirements or international operations, Microsoft Dynamics 365 Business Central and NetSuite are common alternatives. Both are significantly more expensive and require more complex implementations. For most Irish SMEs in the Intact iQ target market, the cost and complexity of these platforms isn’t justified.

Verdict

Intact iQ is one of the most capable Irish-built ERP platforms for product-based businesses — wholesale, distribution, manufacturing, and retail. It handles the operational complexity (stock, orders, pricing, purchasing) that accounting software can’t, while keeping VAT and financial reporting correctly aligned with Irish Revenue requirements.

If your business has outgrown cloud accounting software and you’re managing stock, orders, and purchasing through spreadsheets or bolt-on tools, Intact iQ is worth a serious evaluation. The Irish-built, Irish-supported positioning is a meaningful advantage for a system this central to your operations.

Frequently Asked Questions

What type of businesses use Intact iQ? Intact iQ is used primarily by Irish wholesale, distribution, manufacturing, and retail businesses that need ERP functionality — stock management, order processing, purchasing — beyond standard accounting software.

Is Intact iQ cloud-based? Yes. Intact iQ is a web-based cloud platform. It can also be deployed on-premise for businesses with specific requirements.

How much does Intact iQ cost? Intact Software does not publish pricing. Cost depends on the number of users, modules required, and implementation scope. Contact Intact directly for a quote.

Does Intact iQ handle Irish VAT? Yes. Intact iQ handles all Irish VAT rates and produces VAT3 returns in the correct format for ROS filing.

Is Intact iQ suitable for a small Irish business? Intact iQ is an ERP platform designed for businesses that have outgrown standard accounting software. For businesses with straightforward accounting needs and no complex stock management, Xero, Big Red Cloud, or Surf Accounts are more appropriate and much cheaper.

Where is Intact Software based? Intact Software is headquartered in Drogheda, Co. Louth, Ireland. They have offices in Ireland and the UK.